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Straight answers about Google.

Questions from Reno–Tahoe trades about Google Maps, reviews, websites and pricing. Don't see yours? Call (916) 494-8868, get a free audit, or book a consult.

What does it cost?

Three options. Get Found is $800 one time for a logo, website, and Google profile setup. Get Found + Get Called is $300 a month plus a $300 setup, with a 6-month minimum, and includes everything. Keep It Running is $300 a month for businesses that already have a site.

Do I have to know anything about Google?

No. You do the work you're good at. We handle the profile, the website, and the reports.

Which areas do you cover?

Reno, Sparks, Carson City, Carson Valley, Fernley, Fallon, and both the Nevada and California sides of Lake Tahoe, including Truckee.

Why does the full system have a 6-month minimum?

The low $300 setup covers your logo, website, and profile build because we earn it back over the first six months of management. After that, it's month to month. If you just want the build, Get Found is $800 one time.

Will I own my logo, profile, and website?

Yes. Your Google profile stays in your name. Your logo files and domain are yours.

How long before I see more calls?

Most profiles see movement in 30 to 90 days. It depends on your trade, your reviews, and how close you are to the people searching.

Do I lose control of my profile?

No. You stay the owner. We're added as a manager, and you can remove us any time.

Can you guarantee reinstatement?

No one honestly can. Google makes the final call. We fix what caused the problem and give your appeal its best chance.

Someone else owns my listing. What now?

We file an ownership request through Google's process. If the old owner doesn't respond, Google can transfer it to you.

Why is my competitor ranking higher?

Usually more reviews, better categories, or a website with a page for your town. Sometimes their shop is just closer to the searcher. We show you exactly which one it is.

I'm verified but still invisible. Why?

Being verified gets you listed. It doesn't get you ranked. Ranking takes relevance and reputation.

Is it allowed to ask for reviews?

Yes. Google allows asking every customer. What's not allowed is paying for reviews or only asking happy customers. We ask everyone.

How do I respond to a bad review?

Stay calm, thank them, state the facts briefly, and offer to talk offline. Future customers read your reply more than the complaint.

What does "AI ready" mean?

It means your site is built so AI tools like Google's AI answers and ChatGPT can read it and recommend you. Clear services, clear towns, real answers, and schema markup.

Do I need a website if I have a Google profile?

It helps a lot. Google uses your website to confirm what you do and where. Businesses with a matching site usually rank better on the map.

Who owns the website?

You do. Your domain and your content are yours.

How much does logo design cost in Reno?

Our Logo Design Plus Brand Guide is $400 to $600, one time. Starting from scratch or cleaning up an existing logo decides where you land in that range, and you get the price before any work starts.

What's in the brand guide?

A short, plain reference for your brand: your logo versions, your color codes, your fonts, and simple rules for using the logo, like spacing and which background to use. Give it to any sign shop, printer, or web designer.

Is the logo mine?

Yes. You get the final files and full use of your logo and brand guide.

Can you clean up my old logo instead?

Yes. If you like your current logo, we can redraw it cleanly so it looks sharp everywhere, and build the brand guide around it.

Is a logo included in your website packages?

Yes. The $800 Get Found package includes a custom logo along with your website and Google Business Profile setup. If you only need the logo and brand guide, it's $400 to $600 on its own.

Are you actually local to Reno?

Yes. Reno Map Pros is run by Muhammad, right here in the Reno–Tahoe area. Call or text (916) 494-8868 and you talk to the person doing your SEO.

Can we meet in person?

Yes. Around Reno, Sparks, Carson City and Tahoe, we can sit down at a local coffee shop or at your shop. If video is easier, online works too.

How is this different from an out-of-state SEO agency?

You get one local person who knows the towns you serve, picks up the phone, and explains things in plain words. No faceless account team, no reports full of jargon.

How is this different from ads?

Ads stop when you stop paying. Local SEO builds up over time, and map results get far more clicks than most people expect.

How long does local SEO take?

Small wins in the first month or two. Solid results usually take three to six months.

Do I need a new phone number?

Usually not. We can forward your current number, or give you a new local one.

Will it text my personal contacts?

You can set it to only text numbers that aren't in your contacts.

Is this an answering service or a virtual receptionist?

A bit of both. Like an answering service, it picks up every call and takes down the details that matter. Like a receptionist, it greets callers by your business name. Because it's AI, it's there 24/7.

Will customers know it's AI?

It tells callers it's an assistant for your business. Most people just want someone to take their details and get them help fast.

Can it book jobs?

It can collect details and tell the caller when to expect your call back. Booking straight into a calendar can be set up if you use one.

Is it only for after-hours calls?

No. It can answer when you're busy on a job during the day, after hours, or both. You decide when it picks up.

What does a GoHighLevel expert do?

Sets up and maintains your GHL account so it works for your business: pipelines, forms and funnels, automations, texting and email follow-up, calendars, review requests and integrations. Then fixes and adjusts it as your business changes.

Can you fix my existing GoHighLevel account?

Yes. We can review your current setup, find broken workflows or triggers, clean up pipelines and contacts, and rebuild what isn't working.

Can you move us to GoHighLevel from another CRM?

Yes. We can help move your contacts and set up pipelines and automations in GHL so nothing falls through during the switch.

Do you work with agencies?

Yes. If you run an agency on GoHighLevel, we can help with white-label builds, snapshots and client account setup.

Are you local to Reno?

Yes. Reno Map Pros works with businesses across Reno, Sparks, Carson City and Lake Tahoe. You can call or text (916) 494-8868, and meet in person or online.

How much does GoHighLevel setup cost?

It depends on what you need built. Start with a free audit or book a consult, and you get a clear quote before any work starts.

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