Straight answers about Google.
What does it cost?
Three options. Get Found is $800 one time for a logo, website, and Google profile setup. Get Found + Get Called is $300 a month plus a $300 setup, with a 6-month minimum, and includes everything. Keep It Running is $300 a month for businesses that already have a site.
Do I have to know anything about Google?
No. You do the work you're good at. We handle the profile, the website, and the reports.
Which areas do you cover?
Reno, Sparks, Carson City, Carson Valley, Fernley, Fallon, and both the Nevada and California sides of Lake Tahoe, including Truckee.
Why does the full system have a 6-month minimum?
The low $300 setup covers your logo, website, and profile build because we earn it back over the first six months of management. After that, it's month to month. If you just want the build, Get Found is $800 one time.
Will I own my logo, profile, and website?
Yes. Your Google profile stays in your name. Your logo files and domain are yours.
How long before I see more calls?
Most profiles see movement in 30 to 90 days. It depends on your trade, your reviews, and how close you are to the people searching.
Do I lose control of my profile?
No. You stay the owner. We're added as a manager, and you can remove us any time.
Can you guarantee reinstatement?
No one honestly can. Google makes the final call. We fix what caused the problem and give your appeal its best chance.
Someone else owns my listing. What now?
We file an ownership request through Google's process. If the old owner doesn't respond, Google can transfer it to you.
Why is my competitor ranking higher?
Usually more reviews, better categories, or a website with a page for your town. Sometimes their shop is just closer to the searcher. We show you exactly which one it is.
I'm verified but still invisible. Why?
Being verified gets you listed. It doesn't get you ranked. Ranking takes relevance and reputation.
Is it allowed to ask for reviews?
Yes. Google allows asking every customer. What's not allowed is paying for reviews or only asking happy customers. We ask everyone.
How do I respond to a bad review?
Stay calm, thank them, state the facts briefly, and offer to talk offline. Future customers read your reply more than the complaint.
What does "AI ready" mean?
It means your site is built so AI tools like Google's AI answers and ChatGPT can read it and recommend you. Clear services, clear towns, real answers, and schema markup.
Do I need a website if I have a Google profile?
It helps a lot. Google uses your website to confirm what you do and where. Businesses with a matching site usually rank better on the map.
Who owns the website?
You do. Your domain and your content are yours.
Is the logo mine?
Yes. You get the final files and full use of your logo.
Can you clean up my old logo instead?
Yes. If you like your current logo, we can redraw it cleanly so it looks sharp everywhere.
How is this different from ads?
Ads stop when you stop paying. Local SEO builds up over time, and map results get far more clicks than most people expect.
How long does local SEO take?
Small wins in the first month or two. Solid results usually take three to six months.
Do I need a new phone number?
Usually not. We can forward your current number, or give you a new local one.
Will it text my personal contacts?
You can set it to only text numbers that aren't in your contacts.
Will customers know it's AI?
It tells callers it's an assistant for your business. Most people just want someone to take their details and get them help fast.
Can it book jobs?
It can collect details and tell the caller when to expect your call back. Booking straight into a calendar can be set up if you use one.